Frequently Asked Questions
Everything you need to know about your distal phalanx experience.
What is the typical shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to a similar garment you already own for the best fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain accessories and undergarments are final sale.
Are your materials sustainably sourced?
At distal phalanx, we prioritize ethical manufacturing and use organic or recycled fabrics whenever possible to minimize our environmental footprint.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.