Returns & Exchanges
At Distal Phalanx, we want you to be completely satisfied with your purchase. We offer a 14-day return window for all unworn, unwashed items in their original packaging with tags attached.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and authentication cards are included to avoid processing delays.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, ensuring any old labels are fully covered.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing